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Privacy Policy

Date: 5 February 2025

1. Introduction​

Autodox Co., Ltd. ("AutoDox", "we", or "us") is committed to protecting your privacy. This privacy policy ("Privacy Policy") describes how we collect, use, and disclose your personal data (collectively referred to as "Processing" or "Process") and protect your personal data through our legal solution product, Sonar Legal ("Sonar Legal", or "the Service"). By accessing or using Sonar Legal, you consent to the practices described in this Privacy Policy.

2. Information We Collect​

We may collect the following types of information:

  • Personal Information: Name, email address, contact details, organization, rights enabled or disabled for the user (e.g., whether the user is allowed to use Sonar Legal's templates, create clauses, use Generative AI, etc.), whether the user's account is disabled, groups to which the user belongs, and other identifiers when you register an account, your preferences (e.g., house styles, playbooks, jurisdictions, etc.), or communicate with us.

  • Usage Data: Information about your interactions with Sonar Legal, including logs, access times, and device information, which will allow us to detect hacking attempts (e.g., repeated login attempts), detect problems at our servers, and provide you with support when things are not working. Moreover, parts of the logs we keep are used to provide you with data analytics on how Sonar Legal is used (e.g., how many clauses were generated, who are the most active users, how many errors were spotted, which features are most popular, and so on).

  • Legal Data: Any playbooks, or house style templates you upload or process using Sonar Legal.

  • Aggregated Data: Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. Examples include statistical or demographic data for any purpose. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

  • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience and analyze Service usage.

3. How We Use Your Information​

We use your information for the following purposes:

  • To provide, maintain, and improve Sonar Legal;
  • To evaluate Sonar Legal’s performance;
  • To prepare and implement staff onboarding & offboarding;
  • To authenticate users and manage access to the Service;
  • To facilitate customer support and respond to inquiries;
  • To analyze and enhance security, prevent fraud, and ensure compliance with legal obligations;
  • To communicate updates, service improvements, and marketing (with opt-out options); or
  • To develop new features and improve user experience.

4. How We Share Your Information​

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors that assist in providing and improving Sonar Legal, such as hosting providers and analytics services. You can find a list of our subprocessors here.
  • Legal and Compliance Requirements: If required by law, regulation, or court order, we may disclose personal data to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.

5. Data Security​

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention​

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

7. Your Rights and Choices​

You have the right to:

  • Access, correct, or delete your personal data;
  • Object to or restrict certain data Processing;
  • Withdraw consent where applicable;
  • Request portability of your personal data; and
  • Opt out of marketing communications.

In certain circumstances, we may be unable to fulfill your requests to exercise your rights. This includes but is not limited to, situations involving the legal basis used for certain personal data, ongoing legal proceedings, court orders, or legal obligations requiring us to comply.

If you wish to exercise your rights or file a complaint regarding the Processing of your personal data, please contact us at contact@auto-dox.com. We will Process your request securely and in a timely manner, as required by law. If we refuse to comply with your request, you may file a complaint with the Office of the Personal Data Protection Commission ("PDPC"), a Thai government authority, via saraban@pdpc.or.th using the complaint form provided by the PDPC.

8. International Data Transfers​

If you are accessing Sonar Legal from outside Thailand, your data may be transferred and stored in Thailand or other jurisdictions with different data protection laws. By using Sonar Legal, you consent to such transfers.

Sonar Legal may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

10. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Effective Date." Continued use of Sonar Legal after changes signifies acceptance of the revised policy.

11. Contact Us​

If you have any questions or concerns about this Privacy Policy, please contact us at:

Autodox Co., Ltd.
Nice I Building, 382 Ratchadapisek Road Samsen Nok, Huai Khwang, Bangkok
Email: contact@auto-dox.com
Phone: +666-2438-3804